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VIASINC employs or contracts its own staff of California-based technical writers and software engineers. Development work is not out-sourced to other firms.
The technical Staff is the largest group at VIASINC. Some of their responsibilities are as follows:
- Designing, writing and updating computer-based training modules
- Designing, writing and updating paper-based documentation
- Designing, programming and maintaining GDS emulators
- Designing, programming and maintaining Cisco router emulators
- Designing, programming and maintaining e-learning delivery systems
- Designing, programming and maintaining our business infrastructure such as customer relationship management (CRM) and product management systems
- Designing, programming and maintaining software development tools and support libraries
- Designing, programming and maintaining our websites